Help Center

Find answers to all your questions

dVision Glasses FAQs
Product FAQs

dVision Glasses FAQs

Versions, lenses, materials and care for dVision glasses.

Product FAQsUnder-Desk Drawer and Gridfinity Insert FAQs

Under-Desk Drawer and Gridfinity Insert FAQs

Preorder timing, installation and sizes for the drawer and Gridfinity Insert.

Product FAQsE-Ink Phone Case FAQs

E-Ink Phone Case FAQs

Models, image transfer, charging and shipping for the E-Ink iPhone Case.

Product FAQsWallpapers and 3D-printable files

Wallpapers and 3D-printable files

How digital products work, what you need to print, license terms and returns.

Orders & TrackingPreorders and made-to-order items

Preorders and made-to-order items

How preorders work, where to find the delivery date, how to cancel and how returns apply after delivery.

Orders & TrackingInvoices and VAT

Invoices and VAT

How to get an invoice or a company invoice, and what to do with a VAT number at checkout.

Orders & TrackingDiscounts and promo codes

Discounts and promo codes

Where to enter a code, why it might not work and how to check your total before you pay.

CollaborationsWholesale and bulk orders

Wholesale and bulk orders

Where to sign up for wholesale, partner and corporate gift orders.

CollaborationsCollaboration Requests

Collaboration Requests

Want to work with us? Fill out our collaboration form and we'll get back to you.

Orders & TrackingContact us

Contact us

How to reach our support team, when we are open and what to include in your email.

Anything we missed? Send us a message.