01: What spare parts do you sell?
The product page shows the current price and whether your option is in stock.
02: What if the part I need is out of stock?
We can't give restock dates. Please check the product page again later. If your part is covered by warranty, see below.
03: My strap tore. What do I get?
Within 2 years, from normal use: this is covered. We send a replacement strap, or a new G2.0 if straps are out of stock.
Otherwise: you can buy a strap at the shop price when it is in stock. If it isn't, write to us and we will tell you your options.
04: Are worn pads covered by warranty?
No. Normal wear such as pad wear is not covered, so replacement pads are the way to go. For anything else that broke, see Warranty Information.
05: Can I buy adhesive or HoldX parts?
We don't sell these separately.
For a torn strap or broken part, write to support@deltahub.io with your order number and a photo or short video.
